Frequently Asked Questions
9.30am -5.30pm, Monday to Saturday.
Yes, you have an option to request gift wrapping during checkout.
All items arrive in a Hallmark Jewellers branded gift box. This is delivered in discreet non-branded outer packaging.
VAT is charged at 20% and is included in the retail price.
We’re confident that you’ll love your purchase; however, you may return your items for any reason within 14 days of the date of delivery and we’ll be happy to arrange an exchange, or a refund. Contact us at firstname.lastname@example.org, and we’ll be happy to promptly respond with a resolution.